- Systems
- Desktop Cases
- Wallmount Enclosures
- Rackmount Chassis
- Support & RMA
Order Cancellations
- All cancelled orders are subject to a 5% cancellation fee.
- This fee is applicable regardless of processing, fulfillment, or shipment status.
- This fee will be deducted from the refund amount.
- Order cancellations may be requested by contacting Sliger Support either via email at support@sliger.com or via phone at +1-775-356-5595
- Orders may take up to 5 business days to cancel and have the funds returned.
- Orders returned for cancellation will have refund initiated when products are received at Sliger.
Order Returns
- All returned orders are considered cancelled orders, and are subject to the 5% cancellation fee.
- Products may be returned within 30 days from the delivery date shown by the tracking number.
- 30 day return window includes holidays and weekends.
- To request an order return, please call us at +1 775 356 5595 or email orders@sliger.com.
- When calling in please have your Order ID Number available.
- For email return requests please have your Order ID Number listed in the email.
- This section does not apply to warranty returns for repair or replacement.
Packaging & Shipping a Return
- Case must be returned in their original packaging, or with minimum 3" of packaging around case.
- When returning a product to Sliger all parts, kits, and accessories of the original purchase must be included.
- Refunds will only be issued if returned products are returned in their entirely, and all parts are in good condition.
- If any parts are not retuned, or are returned damaged, the value of the non-returned or damaged parts will be deducted from the refund amount.
- Some items such as screws, adhesive backed rubber bumpers, or other other items at Sliger Supports discretion, will not incur refund deductions.
- For incomplete returns, the customer will be notified to ship the missing parts to Sliger within ten (10) business days.
- Customers are responsible for shipping costs of returned products; including shipment insurance, international duties, taxes, and/or brokerage fees.
- This section does not apply to warranty returns for repair or replacement. Please see our Warranty & RMA Page.
Order Refunds
- All cancelled and/or returned orders are subject to the 5% cancellation fee.
- This fee will be deducted from the refund amount.
- Order Refunds are only processed after Sliger has received the products back in full.
- NO credit or refunds will be given for PayPal or Amazon Pay fees, Custom Duties, Credit Card Fees or any other third party charges.
- NO credit or refunds will be given for non-warranted or out of warranty merchandises.
- NO credit or refunds will be given for subparts of products with customer labels, adhesives residue, markings, modifications, etc.
- NO credit or refunds will be given for products or subparts with any physical damage or modifications.
- NO credit or refunds will be given for OEM, custom, or semi-custom parts or services (custom powder coats, modified cutouts, etc).
- NO credit or refunds will be given for shipping charges, duties, or other shipment related charges.
- NO credit or refunds will be given for additional shipping charges resulting from refused or missed deliveries.
- Refunds may take up to 5 business days to post to your account after we have processed the refund.